Salesforce Audit
Review your current configuration, understand your business processes, and identify the main areas of improvement for your system configuration
Not sure which CRM to choose for your business? Take our Quiz and find out. |
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Not sure which CRM to choose for your business? Take our Quiz and find out.
Who is this for?
Our Salesforce Audit is ideal for organizations that have been using Salesforce for a while, but they are not getting the results they expected from the system. The system itself might even be a mess.
Why is my Salesforce a mess?
There are several reasons why your organization’s Salesforce CRM might be a mess:
Salesforce Audit in practice
Our client in the financial services industry had worked with a Salesforce consulting company for a while, but the consultant they enjoyed working with left the organization. Their CEO at the time was concerned about Salesforce updates that were not yet reviewed and updated in their Salesforce Org.
As part of our Salesforce Audit, we created a roadmap for Salesforce implementation for them. Since then, they moved into our Salesforce Implementation, and we are now under a Managed Services engagement.

Waste Less Time
More time following up, less time finding data
Better Strategic Decisions
Know where prospects are in the pipeline
Make More Sales
Maintain touchpoints and relationships with clients
Your CRM Coach
As the owner of a small but growing business, you’ve likely had sales opportunities fall through the cracks because you lack visibility into your sales pipeline.
You need a better system to manage your sales process but don’t have the time or resources to manage and maintain a CRM, which is frustrating.
Hi. I’m Lidiane Mocko. At the Small Business CRM Coach, we empower businesses to grow using our proven Small Business CRM Playbook™.
Our process will help you gain certainty and visibility into your sales cycle, so leads stop falling through the cracks, and you make more sales.
Commonly asked Salesforce questions
Our process is broken into three phases: Design, Develop and Deliver. When we work on the Salesforce platform we create the configuration in a Sandbox and work with our clients to review and test the configuration before moving to production. You can find out more about what happens in each phase in this link.
It depends on the size of the business and the goals of the organization. If the goal of the project is focused on the sales pipeline, we can work on it over a 3 month period. If you want to incorporate other areas of the organization and other business processes beyond sales, then it will most likely take more time to implement the system.
We are a good fit to work together if you know that you need a CRM and your time is more valuable moving your business forward than figuring out the technical details of how to configure the CRM for your organization. I take an educational approach in my process, helping you and your team to learn the system during our work together.